Laboratory Manager

Assists the lab in managing and coordinating the services, programs and activities of the clinical laboratory.

• Commits to the mission, vision, beliefs and consistently demonstrates our core values. 
• Develops and initiates service/program activities congruent with organizational goals.
• Promotes interdisciplinary and interdepartmental collaboration to optimize efficient and effective patient-centered care delivery.
• Assumes primary responsibility for laboratory department operations within KRMC.
• Responsible for the selection, orientation, supervision, counseling and evaluation of assigned staff; implements cross-training of duties as needed; coordinates training for all non-technical staff members.
• Recruits and manages staff to demonstrate behaviors consistent with KRMC beliefs and KRMC Core Values; acts as chief retention officer for area of responsibility.
• Ensures adequate staff scheduling within the department to ensure quality patient care and meet productivity benchmarks
• Ensures staff members receive an orientation and ongoing educational development based upon organization and service/unit requirements and individualized employee needs/expectations.
• Develops, implements and analyzes adherence to organizational and service/department specific standards of care and policies and procedures.
• Conducts timely staff performance appraisals ensuring staff competence while emphasizing staff retention strategies through coaching and individual development.
• Ensures courteous, knowledgeable service to patients, staff and visitors; continually updates and educates staff on appropriate patient care, client service and laboratory issues.
• Assists in ensuring accurate test results are available to nursing units, physicians and outreach clients in a timely manner; assists Clinical Laboratory Director as liaison to nursing units and physicians.
• Ensures adequate and appropriate supplies are used for employee safety.
• Supports the vision and goals of KRMC and adheres to established best practices (AIDET, Rounding, Thank you notes, 5/10 Rule, etc.).
• Monitors compliance with all hospital, OSHA, and relevant regulatory requirements concerning laboratory safety.
• Coordinates quality assurance duties by monitoring key processes that pertain to laboratory services and supports the laboratory's Quality Management System.
• Shares laboratory administrative duties with laboratory management as assigned. Engages in strategic planning and budgetary process.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned

Education/Experience:

• Bachelor's degree in Medical Technology, Business or related field required.
• Minimum of three (3) years supervisory or management experience in a clinical laboratory setting required.
• Previous customer service experience highly desirable.