Laboratory Assistant

• Responsible for answering phone professionally, receiving and relaying messages, and answering general questions.
• Responsible for scanning and documenting of clinical laboratory reports on all patients.
• Retrieves information as requested.
• Verifies the accuracy of all invoice from outside reference laboratories.
• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care error.
• Responsible for giving appropriate instructions to clinic and outpatients having testing done according to policy and procedures for clinical laboratory test and preparation requirements.
• Duplicates material using photo copy machine and/faxes when needed.
• Shared responsibility to check-in hospital outpatients.
• Shared responsibility for obtaining blood specimens by performing venipuncture and finger sticks.
• Maintains good working relationship within the departments, with other departments, and with physicians on both clinic and hospital.
• Works with lab manager to improve processes within the laboratory.
• Maintains supplies including requisitions, reference lab supplies, and orders as necessary.
• Checks for outdated inventory and disposes of properly.
• Sends laboratory request to appropriate facilities/departments.
• Assist doctors/nursing with special laboratory testing request.
• Assist with processing in house and send out specimens for testing.
• Places order in the EMR system accurately.
• Obtain new employee/random urine drug screens per policy.
• Demonstrates knowledge of correct anticoagulant to use for patient specimen collection.
• Notifies patient care units/PVMG nursing and lab if unable to obtain specimen in timely manner.
• Demonstrates knowledge of new testing methods, products, instrument requirements; remains informed on all current technologies.
• Demonstrates the ability to be flexible, organized and functional under stressful situations.
• Demonstrates the value of team concept on a consistent basis.
• Maintains current knowledge of hospital policy, HFAP, state and other regulatory requirements.
• Assist in training of new employees, using standardized orientation materials.
• Completes Correction verification/Insurance verification forms in a timely manner.
• Reviews reference pending log.

Regulatory Requirements:

• BLS required within 6 months of hire.
• High school diploma or equivalent required.
• Prior Phlebotomy or medical experience preferred.
• Working knowledge of medical terminology.